NCAR/EOL - Project Evaluation

EOL USER SURVEY AND PROJECT EVALUATION

EOL requires each user of NSF/NCAR facilities to fill out the survey below after successful completion of a field experiment. This information will help us to assess the quality of EOL's support of your research and identify any areas that need improvement. Your response will be highly valuable to us in this effort.

I. PRINCIPAL INVESTIGATOR INFORMATION

Name
Affiliation
Email

II. PROJECT INFORMATION

Project Name

Summary of Project Outcome:

III. FACILITY AND SENSOR PERFORMANCE

a) Overall rating for each NCAR facility/platform used during project:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
NSF/NCAR C-130
NSF/NCAR G-V
NRL P-3
ELDORA
S-POL
ISFF
GAUS/MGAUS
ISS/MISS/MAPR
GPS Dropsonde
REAL
SABL
AIMR
MCR
RDCC

b) Individual sensor performance:

If you marked the overall performance of any of the instruments listed above as "Fair/Poor" or "Unacceptable", please list each SENSOR that did not satisfy your expectations and tell us why you were dissatisfied. In your evaluation, please consider design and capabilities, reliability, accuracy, and overall quality. Of course you can also use this box if you were especially pleased with the performance of a sensor or instruments.

c) Aircraft-only field support issues:

If you used the NSF/NCAR C-130, G-V or the NRL P-3, please rate the following categories:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Instrumentation Installation
Cabin Layout and Environment
Safety (Pre-project briefing, on ground, in flight)
Communications (Intercom, with flight deck, etc)
On-board Data Display

d) Comments specific to aircraft field support issues:

If you marked any of the points listed above as "Fair/Poor" or "Unacceptable", please tell us why you were dissatisfied. Of course you can also use this box if you were especially pleased with certain aspects of aircraft field support.

IV. EOL SOFTWARE AND DATA QUALITY

a) Overall rating for EOL-developed software used during project:

Which of the following EOL-developed or EOL-used software packages did you use during the project and how do you rate their usefulness?

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
ASPEN
Chat Room
Jeppesen Tracks
Ncplot
Ncpp
NIMBUS
Reorder
Solo
SUDS
WINDS
WSI
Zebra

b) Individual software performance:

If you marked the overall performance of any of the software listed above as "Fair/Poor" or "Unacceptable", please tell us why you were dissatisfied. In your evaluation, please consider usefulness, ease of use, performance, and design and display features. Of course you can also use this box if you were especially pleased with the performance or the usefulness of specific software you used.

c) Quality of processed data:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Timeliness of delivery
Documentation accompanying data
Format and ease of use
Overall data quality

If you marked any of the data quality issues listed above as "Fair/Poor" or "Unacceptable", please tell us why you were dissatisfied. Of course you can also use this box if you were especially pleased with specific data quality issues.

V. EOL STAFF ASSESSMENT

a) Your Assessment of the EOL staff who supported your project:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Interactions and Communications
Competence
Responsiveness
Overall Performance

b) Your assessment of EOL staff support in these phases of your project:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Planning and Preparation Phase
Field Measurement Phase (Facility support, preliminary data availability etc.)
Post-field/Data Processing Phase

c) Additional comments specific to EOL staff:

Please use this box if you were especially satisfied or dissatisfied with any issues related to EOL staff and their support of your research.

VI. ALLOCATION PROCESS

a) Your satisfaction with the NSF/NCAR Observing Facility Assessment Process:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Equitable treatment of all requests
Confidentiality aspects
Documentation required for requests
Clarity of procedures and requirements
Interactions with EOL staff regarding your request

b) Your satisfaction with the handling of your specific facility request:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Timeliness of allocation decision
Explanation of allocation decision
Match of capabilities of allocated facility to your needs
Size/amount of allocation (e.g., number of flight hours, systems, weeks, etc)

c) Additional comments specific to allocation issues:

If you marked any of the points above as "Fair/Poor" or "Unacceptable", please tell us why you were dissatisfied. Of course we also like to hear if you were especially pleased with aspects that have to do with the allocation process.

VII. OTHER EOL ISSUES

a) Your satisfaction with communications from/with EOL in the following areas:

	Excellent Performance	Good Performance	Fair/Poor Performance	Unacceptable Performance	No Opinion not applicable
Facility development plans
Availability of mechanisms for providing your input to EOL
EOL's sensitivity and responsiveness to this input

b) Any additional comments specific to your project, EOL services or anything else that is on your mind:

If you wish to provide confidential comments/complaints to the EOL Director, please use the following mailbox option: Confidential Message to the EOL Director

Last modified: Tue Mar 1 10:16:04 2005